Question 1

What is the Hellenic Museum?

Accepted Answer

The Hellenic Museum is Australia's only museum dedicated to showcasing the transformational power of Greek art, history and culture — a culture 8,000 years in the making, and one constantly being remade in ever more exciting ways.

Science, philosophy, politics, democracy — these were the ancient Greeks' gifts to the world. At the Hellenic Museum, we believe these are not dead concepts or stale history lessons, but a live framework for progressive human thought. For shared progress, to inspire a better tomorrow.

Over two storeys and ten exhibitions, discover stories of the thread that connects us all, from the ancient to contemporary.

Question 2

When is the Hellenic Museum open?

Accepted Answer

The Hellenic Museum is open 10AM–4PM daily, excluding Victorian public holidays.
The Museum also closes over the Christmas and New Year period, with dates announced annually.

Question 3

Where is the Hellenic Museum and how do I get there? Is there parking?

Accepted Answer

The Hellenic Museum is located in the Former Royal Mint Building at 280 William Street, Melbourne. We are located directly opposite Flagstaff Station, just a 10-minute walk from Queen Victoria Market or Melbourne Central.

You can get to the Hellenic Museum using Tram Routes 30, 35 and 58, or by taking any City Loop train to Flagstaff Station.

Paid parking is available directly behind the Museum at the Mint Carpark, which is managed by Working Heritage Victoria.

$30 flat rate 5.30AM–4PM weekdays
$10 flat rate after 4PM weekdays
$10 flat rate all-day weekends and public holidays

Some metered street parking may be available on the nearby LaTrobe and Little Lonsdale Streets.

Question 4

Does the Hellenic Museum have admission fees?

Accepted Answer

Yes. Museum admission includes access to all exhibitions and free online audio guide.

General Admission – $16
Concession – $10

Children under 18 and carers visit free. Concession pricing is available to Australian and international students, healthcare card holders, seniors and pensioners with the presentation of valid ID.

Question 5

Can I pre-purchase my Museum tickets?

Accepted Answer

Tickets are not currently available online. Please purchase admission upon arrival.

Question 6

What will I see at the Hellenic Museum?

Accepted Answer

The Hellenic Museum hosts a long-term collection of Greek antiquities spanning thousands of years, alongside an ongoing program of current exhibitions examining Greek culture, arts and history. Visit Exhibitions and What's On for more information.

Question 7

Does the Hellenic Museum host guided tours?

Accepted Answer

Yes, the Hellenic Museum offers an array of tour options for general visitors and education groups. Please visit our Tours page for more information and to enquire.

Question 8

Is photography permitted within the Hellenic Museum?

Accepted Answer

The Hellenic Museum allows visitor photography under certain conditions – including photography that is strictly for personal enjoyment only, and does not use flash. For full details, please see General Terms & Conditions Section 4.0 – Photography & Filming.

Question 9

Does the Hellenic Museum offer valuations?

Accepted Answer

No, the Hellenic Museum does not offer valuations of historical items. For general items, you can:

Contact one of the principal auction houses, or
Choose a valuer form the List of Approved Valuers under the Commonwealth Government Cultural Gifts Program, whereby people can donate artefacts to museums in order to receive a tax benefit.

Question 10

How do I donate my object to the Hellenic Museum?

Accepted Answer

The Hellenic Museum Acquisitions Committee considers donation offers on a case by case basis.

To enquire about loaning or donating an object, please visit Object Donation and complete all fields on the Object Donation Form. After this form is submitted, the Acquisitions Committee will assess the object's suitability. It may take several months before a decision is made, and there is no guarantee that the Hellenic Museum will be able to accept items that are offered for donation.

Strictly do not post objects, documents or photographs in the mail, or bring these to the Hellenic Museum. The Hellenic Museum holds no responsibility for items sent to us in the post. The Hellenic Museum will not accept objects without a clear provenance, or that contravene the 1970 UNESCO convention.

Question 11

Can the Hellenic Museum conserve my objects?

Accepted Answer

No, the Hellenic Museum does not offer a commercial conservation service.

The University of Melbourne’s Grimwade Centre for Cultural Materials offers art conservation and restoration services to private clients. Alternatively, Archival Survival provides high quality preservation materials which will help you care for your collection.

Please see the below links to reCollections for further information on collection care:
Caring for Cultural Material 1
Caring for Cultural Material 2

Question 12

Refunds under Australian or New Zealand Consumer Law

Accepted Answer

There are limited circumstances covered under the Australian or New Zealand Consumer Law where refunds are permitted. These circumstances generally relate to where the services provided are not rendered with due care and skill or in compliance with a specified purpose or provided within a reasonable time. They do not include circumstances where you change your mind. Should your circumstances satisfy those requirements, a refund will be provided. Please contact us by submitting a request on our contact page.

Question 13

I have another question that is not answered here.

Accepted Answer

We are here to help! Please contact us or call +61 3 8615 9016. 
You can also follow us on social media or subscribe to our newsletter to stay up to date.

Frequently Asked Questions

What is the Hellenic Museum?

When is the Hellenic Museum open?

Where is the Hellenic Museum and how do I get there? Is there parking?

Does the Hellenic Museum have admission fees?

Can I pre-purchase my Museum tickets?

What will I see at the Hellenic Museum?

Does the Hellenic Museum host guided tours?

Is photography permitted within the Hellenic Museum?

Does the Hellenic Museum offer valuations?

How do I donate my object to the Hellenic Museum?

Can the Hellenic Museum conserve my objects?

Refunds under Australian or New Zealand Consumer Law

I have another question that is not answered here.