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COVID-SAFE POLICIES

Correct as of Tuesday 19 October 2021

The Hellenic Museum will reopen its doors on Wednesday 3 November 2021. 

We are excited to be able to welcome you back to the Hellenic Museum. To ensure the health and safety of our visitors, team and volunteers, we have implemented a number of important changes that reflect COVID-safe practices as required and recommended by government regulation. 

 

Please ensure you are familiar with the FAQs below before you come to the Museum. Please visit www.coronavirus.vic.gov.au for the latest information from the state government.

Is the Museum closed to the public?
In line with current advice announced by the Victorian Government, the Hellenic Museum is temporarily closed to the public.

 

When will the Museum reopen?
The Hellenic Museum will reopen one Wednesday 3 November 2021. This is after the announcement of Victoria's 80% double vaccination rate. Our team will be providing regular updates on our website and on our social channels Instagram, Facebook and LinkedIn

While our doors are closed, we encourage you to subscribe to Hellenic Social, our monthly newsletter which shares the wonder and inspiration of our museums and collections far beyond our walls. You can sign up in the footer of our website.

Will I need to be vaccinated to visit the Museum?
Yes, all visitors aged 16 years and over must be fully vaccinated to enter the Hellenic Museum. This is subject to Public Health considerations of epidemiology at the time. This is a legal requirement under the Health Directions of the Victorian Government, as endorsed by the Chief Health Officer in order to protect our health and safety.

Do I need to pre-book my ticket? 

We actively encourage all Museum visitors to pre-book their tickets online. Online ticketing will be up and running soon. However, our front desk will be open to sell tickets for walk-ins.

Face masks and physical distancing – what are the rules?

As directed by the Victorian Government, all Museum visitors aged 12 and above will be required to wear a fitted face mask indoors while they explore the collections. This means inside all the Museum exhibitions but not in the Museum courtyard or forecourt.

What measures and cleaning standards are you putting in place to keep visitors safe?

In addition to monitored crowd capacities, physical distancing and the wearing of face masks, we have implemented an additional cleaning schedule for surfaces and amenities at the Museum and sanitising stations at the entrance and bathrooms for you to clean your hands. 

Do I need to use the Services Victoria app when visiting the Museum? 
Yes. As required by the Victorian Government, all visitors will need to register when they arrive at the Hellenic Museum for contact tracing purposes. On arrival, you will be asked to check in using the Service Victoria App. Please help us by linking your COVID-19 digital certificate to the Service Victoria app before your visit. Admission staff will be available to help you register if needed.

Will you be accepting cash? 

Yes, the Museum will continue to accept cash but we actively encourage the purchase of Museum tickets, shop items and food and beverages using credit and debit cards. We encourage visitors to sanitise their hands prior to handing over cash. 

What will be open at the Museum?

All exhibition spaces across both floors will be open to the public. The interactive VR headsets and audio-guides will also be available to visitors after sanitisation by staff. We actively encourage visitors to spend time in the courtyard, interspersing their visit with indoor and outdoor activity. There will also be a new cafe on-site where visitors can purchase food and beverages, to be consumed outdoors only.

Where can I read your COVID Safe plans?

Our COVID Safe Plan can be found here

This page will be updated as information is received from the Victorian Government.